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RECENT PUBLICATIONS

  • Brunninge, O. (2017). Family heritage in corporate heritage branding: opportunities and risks. In: Foundations of Corporate Heritage Oxford: Routledge More information
  • Schäfer, D., Stephan, A., Solórzano Mosquera, J. (2017). Family ownership: Does it matter for funding and success of corporate innovations?. Small Business Economics More information
  • Löfving, M., Melander, A., Elgh, F., Andersson, D., Thulin, M. (2016). Leadership characteristics and Hoshin Kanri in small and medium sized enterprises. More information

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EVENTS



CeFEO ON VERTIKALS

  • What happens after a failure?
    By way of introduction, this post links to the bus accident of 2 November and my previous post about it.
    Service involves people, including both customers and employees. The consequence is that the service delivered by employees to customers has the potential of varying a great deal. This provides the potential for service failure. This is when something goes wrong in the service process. An airliner skids off a runway, a call centre operator is unable to answer a customer’s question or a bus goes off the road into a ditch. All these things are not meant to happen. This is when it becomes...

    2016-11-25
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CeFEO ON YOUTUBE

STEP Project

Founded in 2005, the STEP Project is a global applied research initiative that explores the entrepreneurial process within.

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EIASM Family Business

The EIASM Workshop on Family Firm Management Research
annually is co-organized by CeFEO.

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